Contacting your Subaru district manager

[Rick Courtright]

I don't need to proof read my post here. I am not getting graded for
it.

So you think... it's already happened.

Rick

 

[Bonehenge]

They are lucky if they get the tire pressure correct in the tires. In many
new Toyota rental cars I find under chassis plugs that are supposed to be
inserted during dealer prep left in the glove box.

On the dealer preperation checklist for my 2005 Toyota pickup,
obtained from techinfo.toyota.com, the plugs get REMOVED during prep,
not inserted. <G>

 

[amanda]

On the dealer preperation checklist for my 2005 Toyota pickup,
obtained from techinfo.toyota.com, the plugs get REMOVED during prep,
not inserted. <G>

Interesting since this is what I got from google search at
http://www.santoprene.com/site/applications/2344.html

"Under chassis parts must withstand chemical and physical attack and
extremes of temperature while maintaining excellent sealing
performance. "

 

[Tony Burns]

What country are you in?

Blair Baucom wrote:


Hmm...the finance guy (he was like customer relationship person) ended
up telling me that it could be tire pressure, saying that they are
human being, etc. I said "I understand" and aksed whether they could
the tire pressure for me when I get there. The service dept is ok about
it.



My point was this: Before Chu bought it, Lee took it for a test drive
and hit a curb but the saleman sitting on the side was afraid that his
boss would yell at him for asking to do wheel alighment check and so
didn't report about it.

So now Chu had to spend money on his brand new car to do wheel lignment
and that's just not right.

I think that we the Suabaru owners should push the Subaru to develop a
set of procedure that dealers must follow during the preparation. The
procedure should include checking tire pressures, whether there's nail
on the tires, whether the wheel alignment is proper, and at the final
stage, whether there is paint damage that may have occured when the
saleman or service people were moving the car from one place to
another, among other things. Having done Chemistry research work for
years, I can't help but try to be through in what I do and I expect
the preparation stage to be done with the same quality.

Here is the number for Consumer Affairs of Subaru: 1-800-782-2783

 

[Blair Baucom]

Not sure which one of us this is directed to, but to answer your question,
both Amanda and myself are in the United States of America.

Blair