Rattle under hood

Discussion in 'General Motoring' started by John B, Jul 22, 2004.

  1. John B

    John B Guest

    My '96 Outback (just bought it) rattles under the hood. It's something when I go
    over bumps and potholes etc. Something loose or worn. Took it in and they
    replaced the links and struts but no joy. Any ideas what may be causing this
    folks? Sorry, I don't know anything about cars and the terminology.
     
    John B, Jul 22, 2004
    #1
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  2. John B

    PaulW Guest

    Just out of curiosity..... What do you do if they replace parts and it
    turns out that those parts did not need replacing, and that having those
    parts replaced did nothing to solve the issue that you brought the car in
    for? Can you question the validity of the mechanics assesment of the
    problem, and therefore ask for a reduction of the cost of the "repairs" that
    the mechanic has done?

    I had an issue with a previous vehicle and I brought it in for repair... the
    repair seemed to solve the problem, but it came back after three months and
    the warranty on the work had expired, so I was unable to argue that the
    correct servicing was not really done and that the garage had improperly
    evaluated the problem.

    Are mechanics and garages held responsible for incorrectly evaluating a
    problem on a vehicle once you sign off on the work that they say they are
    gong to do?... It seems they should be, but if you are unfamiliar with their
    processes and the inner workings of a vehicle, how do you know that their
    evaluation is accurate?

    ..... just a curiosity that stuck me....

    PaulW



    ..
     
    PaulW, Jul 22, 2004
    #2
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  3. John B

    y_p_w Guest

    I don't know of any mechanic/dealer who will charge gratis for a
    misdiagnosis. The problem is that there are often a multitude of
    possible reasons, and they'd lose money if they had to give the
    parts/labor away. I have heard of maybe free diagnoses until they
    got it right.

    Guaranteeing the quality of the assembly and parts is usually
    the most one can expect.
     
    y_p_w, Jul 22, 2004
    #3
  4. John B

    Hallraker Guest

    I don't know of any mechanic/dealer who will charge gratis for a
    Exactly. Cars are pretty complex, especially these days. Sometimes a
    problem can have several simultaneous causes, and fixing one cause might
    make it go away for a while, only to have it come back. A stupid, basic
    example is an oil leak - they can replace the obvious bad seal, but another
    one might be leaking as well, just not as bad, and a few months down the
    road, it's back again.

    I had a car once that broke in the strangest ways. I wasn't too
    car-inclined in those days, at least not as much as I am now, I couldn't
    tell a timing belt from an accessory belt. Anyway, the car would break, the
    mechanic would fix the obvious, and it would be something else. Several
    times I had that car in to several garages, and in each one the mechanic
    would tell me (with a geniune look of awe and astonishment) that he'd never
    seen anything like it. I remember one occasion where the vehicle was
    running with some critical piece broken. It wasn't running well though,
    that's why I had it in, and the mechanic couldn't believe it would start and
    run without that part. (Can't remember which part it was, like I said I
    wasn't a car guy until I got my Subie and became interested.)

    -Matt
     
    Hallraker, Jul 24, 2004
    #4
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