Did I just get ripped off? (2001 Outback Wagon)

H

hey4ndr3w

I think I just got taken - not once, but twice - by a local shop. I
could use some specific advice from the knowledgable folks in this
newsgroup.

A few months back, at about 80k miles on the OD, my alternator failed.
I had had good results from this shop with a previous vehicle, so I had
no qualms taking my wagon there.

With my permission, they replaced the alternator with a remanufactured
part. Ever since then, I have been having intermittent problems with
dashboard instrumentation. For example, the gas guage and the clock are
now always on, even when the enging is completely shut down and the key
is not in the accessories position in the ignition. From time to time,
the rest of the instrumentation will not come on with the engine - like
the speedometer and the engine temperature guage - and the red LED fake
burglar alarm light will continue to flash, just as if the engine was
off.

The other day, the "check engine" light came on and stayed on. I could
see nothing wrong with the engine, but I cheerfully admit that I would
not necessarily recognize a problem, even if it bit me on the butt.

I took it back to the shop, and they said the computer diagnostic tool
indicated the fuel guage indicator was failing. I was told that it
could just be a corroded contact, or they could replace the failing
sensor outright.

I asked them to replace the sensor outright because I am planning to
trade the car in this month, and I do not want to argue with a
salesperson over the value of the car when the "check engine" light is
on. The shop charged me for a replacement sensor.

Since then, the "check engine" light comes on and off intermittently,
and the problems I have been having since the alternator was replaced
continue.

I am starting to get the feeling that they tried to repair the original
alternator, reinstalled it in the car, called it a remanufactured part
and charged me accordingly.

My question to the group is, how can I prove or disprove that they sold
me back my own alternator? Does the part have a number or a stamp that
would indicate time of manufacture? Would a knowledgable Subaru
technician be able to make a reasonable determination whether or not
I've been ripped off?

I just don't want to be ripped off a third time when I take the car
into the showroom, and I am given less in trade for it than it is
worth, all because the check engine light decides to blink back on.

I sure would appreciate your comments or suggestions.

Thanks in advance,
Andrew.
 
I don't know how much this will help, but I have a remanufactured alternator
from Subaru and it is marked as such with a sticker. When I got the car the
current alternator was already on it (I just got it used). I will say that
the alternator went out on my other car and it caused all kinds of crazy
things to happen. There is too much of a coincidence between the
replacement of the alternator and your problems. You either got a bad one,
in my opinion, or they screwed something up during the install. I would
have taken the car right back when the problems started after the alternator
swap.
 
Edward said:
Sounds like possibly a bad ground connection.

My thinking too.

Unlikely that a repair shop would try to fix
an alternator then claim they installed a rebuilt
one. It would be more profitable to sell the
rebuilt one.

OTOH, it is *not* unheard of to get defective
rebuilt parts out-of-the box.
 
Edward Hayes said:
Sounds like possibly a bad ground connection.
I hadn't thought about that, but it could be.

My first thought is a bad (shorted) diode in the alternator. That can be
checked by measuring the AC voltage across the battery with the engine
running. The AC voltage, measured with a digital voltmeter, should be under
0.1 (1/10) volt. A bad diode will make that soar, usually to more than 1/2
volt. The last bad alternator I looked at was producing 1.7 VAC across the
battery!

Mike
 
2nd the idea of the diode in the alternator.

With problems in the power supply system (Alternator), anything else
could appear as defective.

Good luck
 
Thanks all for the hints and ideas. I am bringing the car back to the
shop to give them a chance to fix the problems.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Members online

No members online now.

Forum statistics

Threads
13,968
Messages
67,567
Members
7,451
Latest member
Slowpez

Latest Threads

Back
Top