Anyone keeping up with the 'stop ship' order from Subaru?

1

1 Lucky Texan

It was a mystery for several days, but is shaping up to be a master
cylinder problem, based on rumors and speculation I should say.

is a recall coming soon? Just the newest models? US only?

anybody got anything more on this?
 
It was a mystery for several days, but is shaping up to be a master
cylinder problem, based on rumors and speculation I should say.

is a recall coming soon? Just the newest models? US only?

anybody got anything more on this?

Looking in an outback forum, I found this:

November 18, 2011
Subaru Dealer Colleagues:
We wanted to make you aware SOA has put in place a “Stop Ship” for
Legacy, Outback, and Impreza.
Forester, WRX/STI, and Tribeca are not affected and continue to ship
normally. Production for all
carlines is not impacted – and November will represent an all-time
record number of units built for SOA dealers in any single month.

However, during this stop ship, units expected to be delivered/drafted
in the month of November will be
delayed. Regional dealers will soon start to see changes on their
pipeline report reflecting these
changes. In addition, SOA will be communicating with customers that
submitted a sold order (this
includes Impreza customers from the “Love is Worth Waiting For”
campaign) and who recently received
an email communication from SOA with an expected delivery date of
their new Subaru. These
customers will be told we are experiencing a processing delay with
their vehicle.

We apologize for this unexpected interruption in our ramp-up plan. We
all collectively looked forward
to November as our transition month of really “getting back to
business”. Our top priority, however, is
delivering to you the best products we can provide and that you expect
from us. As soon as possible
we’ll follow up with you again on the status of shipping from our
ports as well as Subaru Yard
Operations/Lafayette, and the “next steps” we will be taking that
involve your vehicle receipts.
Please be assured our priorities and objectives line up with yours and
we will be acting with your best
interests in mind.

Best Regards,
Tom Doll
COO & Executive Vice President

Courtesy of CruiSSer:

"It seems that they are recalling/replacing all master cylinders on
Legacy, Outback, and MY2012 Imprezas produced between 10/17 and 11/23.
Realistically, dealers have not seen those production dates of
vehicles hit the lot yet, at least in NJ. Originally a notice went out
about 2 weeks ago regarding a soft pedal issue, but now is believed to
be a defect in the master cylinder. No leaking taking place which
leads me to believe it's something silly or superficial in nature.
Time will tell."

kaboomie
 
Looking in an outback forum, I found this:

November 18, 2011
Subaru Dealer Colleagues:
We wanted to make you aware SOA has put in place a “Stop Ship” for
Legacy, Outback, and Impreza.
Forester, WRX/STI, and Tribeca are not affected and continue to ship
normally. Production for all
carlines is not impacted – and November will represent an all-time
record number of units built for SOA dealers in any single month.

However, during this stop ship, units expected to be delivered/drafted
in the month of November will be
delayed. Regional dealers will soon start to see changes on their
pipeline report reflecting these
changes. In addition, SOA will be communicating with customers that
submitted a sold order (this
includes Impreza customers from the “Love is Worth Waiting For”
campaign) and who recently received
an email communication from SOA with an expected delivery date of
their new Subaru. These
customers will be told we are experiencing a processing delay with
their vehicle.

We apologize for this unexpected interruption in our ramp-up plan. We
all collectively looked forward
to November as our transition month of really “getting back to
business”. Our top priority, however, is
delivering to you the best products we can provide and that you expect
from us. As soon as possible
we’ll follow up with you again on the status of shipping from our
ports as well as Subaru Yard
Operations/Lafayette, and the “next steps” we will be taking that
involve your vehicle receipts.
Please be assured our priorities and objectives line up with yours and
we will be acting with your best
interests in mind.

Best Regards,
Tom Doll
COO & Executive Vice President

Courtesy of CruiSSer:

"It seems that they are recalling/replacing all master cylinders on
Legacy, Outback, and MY2012 Imprezas produced between 10/17 and 11/23.
Realistically, dealers have not seen those production dates of
vehicles hit the lot yet, at least in NJ. Originally a notice went out
about 2 weeks ago regarding a soft pedal issue, but now is believed to
be a defect in the master cylinder. No leaking taking place which
leads me to believe it's something silly or superficial in nature.
Time will tell."

kaboomie


Seems like a limited date range that didn't get delivered. Much better
to find stuff like that at the factory!
 
Seems like a limited date range that didn't get delivered. Much better
to find stuff like that at the factory!

The question is why that part is not shared by forester and impreza.
That and why they had to change master cylinder at all.
Some tooling upgrade at some jap parts suppliers maybe?

A bunch of nonsensical topbrassspeak from Tom Doll
opens up the door wide for rumors and speculation.

Some specificity (and honesty) would've been doubleplus good
considering the engineering driven past of the organization (FHI).

The current management strategy seems to be "keep 'em in the dark
and shit on them from time to time: they'll turn to mushrooms
eventually"
borrowed from the toyoda. That does not help to improve
the goodwill of the current and would be customers.
 

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