grape said:
the point of my post is , should a warranty be purchased, is it better to do
thru Subaru or 3rd party?
Whether to purchase an extended warranty is entirely a personal
decision. Throughout one's life, if you always declined extended
warranties BUT put money equal to the warranty premium in an interesting
earning account that was reserved for expensive, surprise repairs, you
would most likely come out ahead. But if you don't consistently set
money aside for repairs or can't easily handle such surprise expenses,
then extended warranties offer value.
Personally, I tend to avoid sevice contracts. But I bought them for a
'99 Dodge Grand Caravan and '04 Prius. While I liked the Dodge enough
to buy it, repair history suggested that the service contract would be a
reasonable buy. On the other hand, the Prius uses new and complicated
technology and I don't want to personally face, for example, a $3000
expense to replace a failed Multifunction Display dash.
As to 3rd party warranties, it depends. I wouldn't even consider one
where extremely new technology is involved, as with the hybrids. No one
has any experience with how the 3rd party contracts will handle
high-tech repairs. But the real issues are: Will the 3rd party contract
company still be around when you need them? Will the repair garage you
want to use accept the plan? Does the contract clearly state what is
and what is not covered?
When I was a service writer some years ago, I found the 3rd-party plan
our dealer sold in general easy enough to work with. The exceptions
tended to be failures that led to differences of opinion as to how much
precautionary measures should be taken. For example, flushing the freon
lines after an AC compressor bearing failure. The contract company
tended to want to play the odds more than our shop did. On the other
hand, many people have been burned when otherwise reputable contract
companies when out of business and left their contract holders stranded.
Perhaps people on this group can report their experience with contracts
from big companies such as GEICO.
Ed P