FWIW, the Firestone "Mastercare" service model is: screw em hard,
screw em once, and if they don't come back, that's fine. My
independent mechanic used to work for them and finally left because of
the way they did business and he no longer wanted to be screwing folks
out of their money.
Sadly, you either have to replace all 4 (probably the option I'd
choose at 14k, particularly since the stock tires on mine at least
were lousy), or get the new one shaved down to the diameter of your
present tires (if you can find a place that can do that and do it
accurately).
Given your parking situation, you may want to consider the road hazard
protection. Shop/compare on tirerack.com and then use that quote to
leverage a local dealer to get you a good price. I wouldn't recommend
buying from tirerack myself because your total cost of maintenance
ends up higher unless you have the discipline and patience to rotate
your own tires at the interval you're supposed to. If you can
get a local tire dealer to order what you want and match a tirerack
price, you end up ahead because of the free rotate/balance you
generally get with a local dealer when they install tires you bought
from them.
Thanks. I don't particularly like Firestone but they are two blocks
(walking distance) from my house, so when we get a flat that's where
we go because we can walk home. Now they say they can't find any
reason the tire got low again. They said they can't find a leak and
the patch is holding. I did notice the valve stem cap was gone and I
know it was there a couple days ago, so maybe someone fiddled with it
in a parking lot. That's about all I can think of. I'm just watching
it now to see if it starts to lose air again.
I asked my husband if he thinks Firestone is so incompetent they
couldn't find a leak--he's been there often enough--and he said that
although they do try to rip you off, he never found their work to be
faulty. I mean, they could have just said it can't be fixed and I need
new tires. Do you think if there is a problem, they are just too dumb
to figure out what it is? It does seem strange that if someone let the
air out of a tire, it would be the one that I just had fixed.
The tires are original, Yokohama Geolanders. Before we knew there was
nothing wrong with the tire, we called the dealer and of course they
are plenty ready to replace the tires with new Yokohama Geolanders.
My husband has a '99 Subaru Legacy and the same thing happened to him--
he had a flat after about a year. He only replaced two tires and
nothing dire happened (he now has about 130K miles on the car) but he
might have had fewer miles on it at the time. Still, it was at least
10K. He was sort of steamed about having to replace two tires, much
less all four.
When I buy new tires--and I guess from what I read, and from what it
says on Subaru.com, I'll have to replace all four--I would certainly
get road hazard protection. But the original tires didn't come with
that.
-yngver