Did the dealership wreck my car

[Darkdrakon]

Took my 2019 Crosstrek in to have the decarbonization service done as soon as I left the engine light came on and I returned. I took the car and a week later the engine light came on again so I took the car back and now the Dealership is telling me all the sensors and catalytic converter needs replaced. The dealership wants 6000.00 for damage I believe they did. I’m looking for advice on how best to handle the issue.

 

[Einsteiger]

I would get an attorney first thing. What was the mileage when they did this "service"? There are a lot of opinions on this on other forums. Most think it's a bad idea at best; a money grab at worst.

And dealerships wonder why people don't trust them.

 

[Mark Monte]

Yes, I have heard that there can be problems with a GDI (Gasoline Direct Injection) Engine such as your 2019 Crosstrek. Popular YouTube guy, Scottie Kilmer, does a good job explaining why this can be a problem. It is important to know the mileage of your Crosstrek. Here is a link to the video:

BTW, it is not just the PCV, Positive Crankcase Ventilation, no, it is more likely the EGR (Exhaust-Gas-Reciculation) system. The need to decarbonize the intake tract and the engine --- that can also affect other things, for example, it can really plug up a catalytic converter, so replacing it might be necessary.. $6,000 does seem rather excessive, but dealerships are one of the most expensive repair shops around.

 

[bmart]

Be very wary of this guy and his advice. His videos are mostly lies and crap...have been for years.

 

[Einsteiger]

Be very wary of this guy and his advice. His videos are mostly lies and crap...have been for years.

I've always been astounded at the following that old Scotty has.

 

[bmart]

Me too...considering. lol He is...entertaining!

 

[Dick Foster]

Me too...considering. lol He is...entertaining!

He is that.