2026 Outback Low Fuel Light not working and with full tank of gas shows only 250 miles to empty

[outbackkta]

Anyone had this problem where NEW 2026 Outback gets down to 30 miles to empty and no low fuel light comes on ? It happen to be on Sunday August 23 2026. Just by chance i looked down and saw i only had 30 miles to empty. I filled up car and then the car said with a FULL tank of gas only 250 miles to empty. Next day I called North Fort Lauderdale Subaru and got an appointment to bring car in at 11:00 A.M. only to have them say after an hour of looking at to bring it back next time it happens. That's after i should them video of the whole thing. But the story gets worse. I contacted Kelly at Subaru of America Customer Advocacy Department Manager-Owner Solutions Team 1-800-782-2783.

I wrote:

Keep in mind this is my four and last SUBARU because this was her response below and when i called her back voice mail said she was on vacation - WHAT A JOKE:

Dear Kerry,

Thank you for taking the time to speak with me today I apologize for any miscommunication within our call center.

I understand you have concerns regarding the fuel usage readings in your vehicle, and we appreciate the opportunity to discuss the matter with you. I recognize that this situation has been frustrating, and I want to assure you that we would like to help in any way we can.

I understand the retailer advised you to return once your fuel tank is low. At that point, the best next step is for the vehicle to be returned to the service department so that the concern can be properly evaluated. A diagnostic inspection will allow the technicians to review the fuel usage readings, determine what may be causing the condition you are experiencing, and identify any recommendations for resolution.

Our goal is to ensure your concern receives the appropriate attention and that the vehicle is evaluated by those best equipped to diagnose the issue. Once a service appointment has been scheduled, we will remain involved on your behalf with the retailer.

Thank you for your time and for bringing this concern to our attention. We look forward to working with you toward a resolution.

Kind regards,


Kelly
Subaru of America, Inc.
Customer Advocacy Department
Manager-Owner Solutions Team

 

[dbluefish]

You like the Outback otherwise? Then just accept the gauge is crap and base refills on miles on odometer. I have never trusted fuel gauge or warnings anyway and I do the same with my Harley.

BTW I have a new outback touring xt. My odometer is my friend and no, I havr not had your iszues but I only have 500 miles on mine.

 

[txkreddog]

I sure understand the frustration. My 2025 Legacy Premium has a similar fuel issue, in that after slow, city driving and a fill up, the miles to empty only reads 250. I then had occasion to do some freeway driving, and the miles to empty gradually increased to 450. The computer may use recent driving to determine how far you can go on your next tank. Not the same situation, but kind of. Good luck.

 

[GSME]

Subaru America is a joke. 2026 Forester at 1/2 tank displayed has 4 gal in tank and no low fuel. Dealer said no codes no problem. Subaru America says you can always put more fuel in a tank. Dealer said I need to slosh tank more. Last Subaru I ever purchase. Junk

 

[dbluefish]

Subaru America is a joke. 2026 Forester at 1/2 tank displayed has 4 gal in tank and no low fuel. Dealer said no codes no problem. Subaru America says you can always put more fuel in a tank. Dealer said I need to slosh tank more. Last Subaru I ever purchase. Junk

Intelligent response.

 

[GSME]

Anyone had this problem where NEW 2026 Outback gets down to 30 miles to empty and no low fuel light comes on ? It happen to be on Sunday August 23 2026. Just by chance i looked down and saw i only had 30 miles to empty. I filled up car and then the car said with a FULL tank of gas only 250 miles to empty. Next day I called North Fort Lauderdale Subaru and got an appointment to bring car in at 11:00 A.M. only to have them say after an hour of looking at to bring it back next time it happens. That's after i should them video of the whole thing. But the story gets worse. I contacted Kelly at Subaru of America Customer Advocacy Department Manager-Owner Solutions Team 1-800-782-2783.

I wrote:
View attachment 4225

Keep in mind this is my four and last SUBARU because this was her response below and when i called her back voice mail said she was on vacation - WHAT A JOKE:

Dear Kerry,

Thank you for taking the time to speak with me today I apologize for any miscommunication within our call center.

I understand you have concerns regarding the fuel usage readings in your vehicle, and we appreciate the opportunity to discuss the matter with you. I recognize that this situation has been frustrating, and I want to assure you that we would like to help in any way we can.

I understand the retailer advised you to return once your fuel tank is low. At that point, the best next step is for the vehicle to be returned to the service department so that the concern can be properly evaluated. A diagnostic inspection will allow the technicians to review the fuel usage readings, determine what may be causing the condition you are experiencing, and identify any recommendations for resolution.

Our goal is to ensure your concern receives the appropriate attention and that the vehicle is evaluated by those best equipped to diagnose the issue. Once a service appointment has been scheduled, we will remain involved on your behalf with the retailer.

Thank you for your time and for bringing this concern to our attention. We look forward to working with you toward a resolution.

Kind regards,


Kelly
Subaru of America, Inc.
Customer Advocacy Department
Manager-Owner Solutions Team

How many gallons of fuel did you add when this occurred?

 

[Daniel Renaud]

Anyone had this problem where NEW 2026 Outback gets down to 30 miles to empty and no low fuel light comes on ? It happen to be on Sunday August 23 2026. Just by chance i looked down and saw i only had 30 miles to empty. I filled up car and then the car said with a FULL tank of gas only 250 miles to empty. Next day I called North Fort Lauderdale Subaru and got an appointment to bring car in at 11:00 A.M. only to have them say after an hour of looking at to bring it back next time it happens. That's after i should them video of the whole thing. But the story gets worse. I contacted Kelly at Subaru of America Customer Advocacy Department Manager-Owner Solutions Team 1-800-782-2783.

I wrote:
View attachment 4225

Keep in mind this is my four and last SUBARU because this was her response below and when i called her back voice mail said she was on vacation - WHAT A JOKE:

Dear Kerry,

Thank you for taking the time to speak with me today I apologize for any miscommunication within our call center.

I understand you have concerns regarding the fuel usage readings in your vehicle, and we appreciate the opportunity to discuss the matter with you. I recognize that this situation has been frustrating, and I want to assure you that we would like to help in any way we can.

I understand the retailer advised you to return once your fuel tank is low. At that point, the best next step is for the vehicle to be returned to the service department so that the concern can be properly evaluated. A diagnostic inspection will allow the technicians to review the fuel usage readings, determine what may be causing the condition you are experiencing, and identify any recommendations for resolution.

Our goal is to ensure your concern receives the appropriate attention and that the vehicle is evaluated by those best equipped to diagnose the issue. Once a service appointment has been scheduled, we will remain involved on your behalf with the retailer.

Thank you for your time and for bringing this concern to our attention. We look forward to working with you toward a resolution.

Kind regards,


Kelly
Subaru of America, Inc.
Customer Advocacy Department
Manager-Owner Solutions Team

You never run on empty tank that will damage the fuel pump cost about $600 to replaced at 1/4 you should fill up the tank not on empty it's up to you

 

[GSME]

So on my brand new 2026 that means at 1/2 tank indicated you need to fill up. As only 4 gal remaining. Which is below 1/4 tank. And yes you are correct on damaging the pump. In this day and age indicating fuel quantity should not be rocket science

 

[GSME]

Intelligent response.

Measuring fuel remaining in a car should not be rocket science. We do it to the gallon on airplanes