2019 Forester problem when starting the engine.

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Subaru does all service 55000: Usual start-up procedure foot on break and push start button. The engine did not start and the break went down to the floor.
After about 10 attempts the engine started normally. Took the car to Subaru who had it for nearly 3 hrs but could not replicate the problem, and charged me $99, and told me to hold the keyfob up to the start button/switch when starting the car. Has anyone ever experienced this?
 
It sounds like a key fob battery issue. I'm surprised they didn't replace it for you with that $99 bill.
 

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