S
Steve
At around 1500 miles I noticed the headlight lenses showing a light "fog" on
the OUTSIDE. As time went by it became more noticeable. Mentioned it to the
dealer who said "not under warranty" and told me to buy plastic polish and
clean the lenses.
Now, at 34.000 miles it's worse and I made an appointment to have it looked at
again before the initial warranty expired. Dealer said "not under warranty".
I'm pissed, I bought the car in good faith, purchased the Gold 7/100k extended
warranty and now Subaru is telling me that headlight lens maintenance is
routine. The regional Subaru rep spews the same drivel. Yesterday I met a guy
with a 2002 WRX that has 3100 miles on it and he keeps it in the garage. No
"environment" in there except the air and the dark ... his lenses are doing the
same thing. Every 02-03 bug-eye Impreza/WRX I see (and I'm looking for them)
has the same problem to some degree.
I'm not looking forward to the outrageous cost of replacement headlights as I
planned(?) to keep this Sube for a long time but now I have to reconsider that
decision.
With the Subaru dealers and regional reps blowing off the customers who ask
about this problem do the engineers at the home office ever find out they have
a problem?
The headlight lens material is not up to the job for which it was chosen and
the car owners should not have to pay the CONSIDERABLE price for Subaru's poor
choice of materials. Call 1-800-SUBARU3 and complain. This is a SAFETY issue.
Better yet go to:
http://www-odi.nhtsa.dot.gov/ivoq/ to file a complaint with the NHTSA
Don't roll over ... complain and force Subaru to see the LIGHT!
the OUTSIDE. As time went by it became more noticeable. Mentioned it to the
dealer who said "not under warranty" and told me to buy plastic polish and
clean the lenses.
Now, at 34.000 miles it's worse and I made an appointment to have it looked at
again before the initial warranty expired. Dealer said "not under warranty".
I'm pissed, I bought the car in good faith, purchased the Gold 7/100k extended
warranty and now Subaru is telling me that headlight lens maintenance is
routine. The regional Subaru rep spews the same drivel. Yesterday I met a guy
with a 2002 WRX that has 3100 miles on it and he keeps it in the garage. No
"environment" in there except the air and the dark ... his lenses are doing the
same thing. Every 02-03 bug-eye Impreza/WRX I see (and I'm looking for them)
has the same problem to some degree.
I'm not looking forward to the outrageous cost of replacement headlights as I
planned(?) to keep this Sube for a long time but now I have to reconsider that
decision.
With the Subaru dealers and regional reps blowing off the customers who ask
about this problem do the engineers at the home office ever find out they have
a problem?
The headlight lens material is not up to the job for which it was chosen and
the car owners should not have to pay the CONSIDERABLE price for Subaru's poor
choice of materials. Call 1-800-SUBARU3 and complain. This is a SAFETY issue.
Better yet go to:
http://www-odi.nhtsa.dot.gov/ivoq/ to file a complaint with the NHTSA
Don't roll over ... complain and force Subaru to see the LIGHT!